2018 Customer References:
At Roche AV we pride ourselves on outstanding service, bespoke to every customers needs. But don’t just take our word for it…
“Your service was excellent, no question was a bother for you to reply. Your advice for the best value for money was appreciated very much. Glad to say that your first class attention to customers has not changed – since it was about 14 years that we placed our last order with you – the reason for this was quality of equipment!”
Ron Williams | Capel Salem Chapel, Wales | April 2018
‘Excellent 5 Star service! The communication has been very good, which is most important. The helpful staff accommodated my various requests and delivery was quick.’
Andrei Branea | Bath Spa University | April 2018
"Great service and helpful advice. Hope to use again for all our AV needs"
Russ Le Puill | St Peter’s C of E Aided School | March 2018
“Thank you for sorting this for me on short notice! Your engineers came to do the installation yesterday. They did a fantastic job, were very professional, and completed the work in good time. We’ll definitely consider using Roche again based on our recent experiences with your company.”
Laurence Furno | Loughborough College | March 2018
"Product, price and service all very good!"
John Mann | Scottish Borders Council | March 2018
"Excellent & Prompt Service"
“I just wanted to say thank you for an excellent and prompt service. I will recommend you to others in the future.”
Sarah Vockins | Brimpton Primary School | Feb 2018
"A Pleasure To Work With"
‘Your engineers were extremely professional and a pleasure to work with – I’d have no hesitation to have them carry out further work in the future. There was a slight problem with the connections but your engineers were keen to find a solution and advised on how to overcome this. I just wanted to thank them for a job well done.’
Nigel King | Chase Lane Primary School | Feb 2018
‘Found these guys on google while searching for a projector. Couldn’t be happier, ordered around 2pm, the projector came the next morning. High quality product, high high quality service.’
Vish Premachandran | Pop Telecom | Feb 2018
‘We approached Roche for a quote on a projector we were looking to buy. The Customer service was very pleasing and they offered to reserve a unit for us, as well as offering the most favorable pricing. We wouldn’t hesitate to approach them for further AV’
Dave Smith | Burstow Primary School | Feb 2018
‘It has been the best ever experience when buying. I wanted to get the projector on a very tight deadline.
Roche AV took care that the projector arrived on time.
I was updated a few times a day about the progress of the delivery. It is so rare these days.’
Majiec Nowakowski | Codecamps | Feb 2018
‘The customer service and after sales care is top-notch and communication was thorough throughout. I would highly recommend using them whether it be for small consumer level products to add to a current AV system or for specifying and building a complete professional AV system. We hope to continue working with them for a long time due to their “personal touch” philosophy.’
Robert Prendergast | Liverpool School of Tropical Medicine | Feb 2018
"Courteous & Professional"
“Just a quick email to say thanks for the prompt installation. Your installation engineers were extremely courteous and professional. I would have no hesitation in recommending Roche AV to any of my colleagues.”
Dave Hughes | Lower Kersal Primary School | Jan 2018
‘Roche were extremely helpful with all our questions. Our order was processed and with us in 24 hours. We’re very happy with the product they recommended, suits our needs perfectly.’
Marysa Dowling | Photographer | London | Jan 2018
‘I would like to say your engineers who visited to install 6 touchscreens were very helpful and did a great job. They made sure everything was working properly and showed the user how to operate the system. Once finished they cleaned up after themselves and left the room as they found it. When we ran into difficulties they worked with the school to find a solution and completed all installations’.
Khay Islam | Brunswick Park Primary School | Jan 2018
"Always a Pleasure"
‘Great company to deal with, made up of friendly people always willing to go the extra mile. Always a pleasure doing business!’
Andrew McRobbie | University of Falmouth | Jan 2018
‘The engineers did an excellent job, everyone was well impressed with both them and the new Projector. The screen is brighter and the little ones can reach most of the board with their grubby fingers now’
Andy Smith | St Margaret’s CE Primary School | Jan 2018
"Kind & Helpful"
‘I contacted this company for advice about smart boards. My 13 year old autistic son, was desperate to have one of his own but at over £1000+ this was unrealistic!
Roche AV were brilliant, they said that they would be happy to donate one of their older models for free!
So kind and helpful…what a fantastic company.
Thank you…he loves it!’
Rachel Bradley | Huddersfield | Jan 2018