• Home >
  • Customer References

Customer References:

At Roche AV we pride ourselves on an outstanding service, bespoke to every customers needs. But don’t just take our word for it…

"Very Pleased with the Professional Service"

“Having ordered products from Roche Audio Visual. I am very pleased with the professional service received. I was kept informed if the product was not available and the estimated date of delivery”


Henry Thomas | Nottingham College | November 2019

"Extremely Helpful"

“The staff were extremely helpful on the phone, the order arrived very quickly as promised and was in perfect condition. I would highly recommend Roche AV.”


Carol Hawkins | Falkland Primary School | November 2019

"Great Product, Great Service and Quick Delivery

Rod Munro | Sleaford New Life Conference Centre | October 2019

Perfect for our needs

“Really happy with the product. Super easy to setup and it’s perfect for our needs. Process of buying and delivery all went really smoothly.”


Allie Nelkon | Royal Holloway University of London | October 2019

Products are great value for money

“Products are great value for money, never had any issues with Roche service & delivery is always prompt. Always a pleasure :)”


Mel Mackay | South Gloucestershire & Stroud College | September 2019

Very accommodating with installation dates

“Roche were very accommodating with installation dates and as ever installed the equipment on time in a neat and tidy manner.”


John Haigh | Ashton Sixth Form College | August 2019

Quick to respond to quotes and orders

“Roche AV have been a supplier of the Psychology Department, University of Portsmouth for many years. We have found them to be quick to respond to quotes and orders and we usually receive our orders within a few days.”


Paul Waby | University of Portsmouth | August 2019

A Professional and efficient AV Provider

“A professional and efficient AV provider that always deliverers, providing excellent solutions and value. From the sales team to the install engineers all our requirements have always been dealt with promptly and to schedule.”


Gary Dennett | Hartpury College | August 2019

Smooth, no fuss & quick delivery

“The service we received was smooth, no fuss, quick delivery and a great quality product at a good price as ever. This is our 4th Projector from Roche and always where we look first for these.”


Liam Nicholls | Rugby Union, Cumbria | July 2019

Highly Recommended

“We wanted a small dual purpose projector and screen for our community pub. The spatial constraints were difficult so we went for purchase and installation by Roche. Although it took time to sort the configuration, the results have been excellent with a site visit by their engineer followed up with a detailed specification to suit our room, followed up by installation. We have been pleased with their professionalism, friendly service and the results. Highly recommended”


Phil Kennedy | Fox & Goose, Hebden Bridge | July 2019

One of the best

“One of the best AV companies I have dealt with over the years. I know I can ring and it’s just done…. long gone are the days where I shop around on price! Craig always ensures I get a fair price and goes beyond on the install!”



Dinesh Chaddah | Concept Eye Clinic | July 2019

A Winning Combination!

“Great advice, sensitive pushing for an order and honesty. A winning combination! We’ll be back and happy to recommend you to anyone who needs you!”


Chris Butcher | Upper Stratton Baptist Church | July 2019

"Top Service!"

David Zammit | Black Box Pro Limited | June 2019

"Professional, friendly and prompt service"

“Professional, friendly and prompt service with very competitive prices.”


Chris Furlong | Gorey Youth Training Initiative | June 2019

"Our go to for our AV needs"

“Good prices, especially when there is a deal on. Sales Team very knowledge and helpful. Our go to for Our AV needs.”


Kortney Monah-Macquillin | Woolwich Polytechnic School | June 2019

"Quick Response to any Query"

“Roche Audio Visual have a Great team, quick response to any query & quick turnaround on order & delivery!!”


Diego Fernandez | Royal Geographical Society | June 2019

"Excellent Customer Service"

“Excellent customer service, I was informed not only of special offers that I was unaware of but also alternative cheaper projectors to consider. Order was placed at 4pm and delivered by 10am the next day! I have and will continue to use Roche Audio for all our AV as I have never had any issues and am confident I can trust their professionalism.”


Colin Astley | Wilmslow High School | June 2019

"Smooth Installation"

“Just to say thank you for another smooth installation. The nursery teacher was really happy with the process and, as usual, the efficiency of the guys who carried it out. Thank you also for securing us a good deal – money is so tight here it’s always appreciated! Hope to do business with you again in the not too distant future!”


Tracey Harper | St John’s CE Primary School | May 2019

"I would recommend them to anyone"

“We have been using Roche for many years and have been happy with there workmanship and products supplied. I would recommend them to anyone”


Christopher Cook | Manningtree High School | May 2019

"Friendly Service"

“Best pricing, quick delivery and friendly service. Highly recommended!”


Vinesh Munilall | Mediatech Computer Services | April 2019

"The Most Competitive Quotes"

“On behalf of the college where I work, I have previously used Roche AV numerous times, as I know that I will always get fantastic customer service, the most competitive quotes and the time from order to delivery has always been amazingly quick and easy. I always look forward to their sales emails as some of the offers they advertise have benefited the college immensely and the cost of the items keeps my Business Manager happy.”


Gordon Wilson | Abbey Battle College | April 2019

"Professional and Friendly Team"

“Excellent response to my enquiry about the use of a digital projector for domestic use although I appreciate that you usually deal with bigger commercial enquiries. Allowed me to spend a lot of time trying the equipment-very helpful and patient.”


Jeanette Wallace | Bingley | March 2019

"Very helpful and patient"

“Roche AV provide a fantastic service, both online and in person. They really took the time to listen to my requirements and the challenges the proposed projector location presented, they then turned up in person to fully appreciate my needs and to demo a range of suitable options. No hard sell, just quality advice and guidance, would definitely recommend Roche AV”.


Cenwyn Hunt | Hebden Bridge | March 2019

"Fantastic Service. both online & in person"

“Usual for a company to deliver and accurately and fast but Roche AV are also good at both speedy sales and technical replies to queries pre-sales too so good service all around!”

Paul Wilder | Frimley Health NHS | March 2019

"Speedy sales & technical replies to queries"

“Roche AV continue to be a trusted go to supplier for our AV needs from small orders to large installs. The team are honest, reliable and quick at responding to requests. Their engineers are very professional and deliver a high standard of work. I already do and will continue to recommend them to our partners.”

Lloyd Wilson | University of Kent | February 2019

'honest, reliable and quick'

“We were very impressed with the level of helpfulness, service and of course price from Roche AV and are pleased to welcome them alongside our existing suppliers for any future purchased we make.”

Troy Anderson | Churchers College | February 2019

'Keep up the good work!'

“It was very reassuring to have such a professional and friendly team onsite and we really appreciate the care taken”

Orla Donnelly | ELATT | February 2019

'Staff are always helpful'

“We have always received a good service from Roche.  The website is easy to use and navigate and staff are always helpful with any enquires that we have.”

Sue Draper | Wyvern College | February 2019

'strongly recommended'

“Very fast response, speedy delivery, great communication and most importantly very reasonably priced. Strongly recommended company!”

Oto Belicka | Oxford University | January 2019

'Very Pleased'

“Very pleased that an alternative was suggested when i wanted to order a projector that was no longer in stock, the teacher is really delighted with the clarity. Quick delivery.”

Kate Frith | Wheelwright Primary School | January 2019

'Excellent Customer Service'

“Great choice of products, at a sensible price backed up with excellent customer service.

I would particularly like to say it’s nice dealing with a company where everyone is informative and helpful.”

Richard Warriner | Event Equipment Hire LTD | January 2019

'I certainly recommend them'

“Roche have been very good in quickly quoting and undertaking our AV installs. They have quickly become our primary vendor as the sales team is excellent and there pricing is great. The engineers are fast and tidy workers, everyone is friendly and professional. I certainly recommend them.”

Matt Dalton | Moorlands Academy | January 2019

'very happy'

“Thank you very much for your very prompt reply to my enquiry and the suggestions you made regarding which item to buy. We were very happy our order arrived so quickly.”

Merete Bergmann| University of Cambridge | January 2019



'Highly recommend them'

“I used Roche Audio Visual for the first time a few weeks ago when purchasing two Epson projectors. They advised me on the model to buy that would best suit the room it was going into and then they gave me a great price.

I received the Projectors the next day and they worked like a dream. I would highly recommend them and look forward to using them again.”

Dean Christodoulides | Lucton School | November 2018

Pre and Post sale have been excellent

“Attention to details and customer service both pre and post sale have been excellent. I called up well after 17:30 one Friday to urgently order a new projector and someone picked up and then checked and reserved stock for me so I could come and pick it up first thing Monday morning and as promised it was there waiting for me on Monday.”

Andrew Turnbull | ECSC Group | November 2018

'couldn't have been more helpul'

“I found them online and asked them to provide a quote for a specific device I needed quickly.  They sent the quote and raised the order the same day and I had the hardware within 2 days.

I then asked them for some technical advice for some additional hardware which they were only too happy to provide.  Due to a mistake on my part, I ordered the wrong device from them, but they couldn’t have been more helpful in ordering the correct device and arranging the return and credit of the original.”

Jamie Waller | Puma | November 2018

"Very Good"

“Support during purchase and all through delivery and installation was very good. Would be happy to order more from Roche.”

Marta de Souza | Bromley Adult Education | October 2018

"Quick and Simple"

“Installation was quick and simple, showed up on the day arranged and it was all done within a few hours. Thanks!”

David Newton | The Kimberley School | October 2018

"Excellent Service"

“Excellent service – was kept well informed throughout the whole process, the product was delivered when I was told it would be and was exactly what I was looking for.”


Dave Smith | Shutterstock | September 2018

"Very Helpful"

“Your service has always been fantastic and your company is our first point of contact when we have the finances and need for this sort of equipment.  You have always been very helpful with information, advice and quotes and your orders are always processed and delivered quickly and accurately”


Karen Pawlak | Priorsford School, Scotland | September 2018

"Excellent company to deal with"

“Excellent company to deal with. Needed a specialist projector mount for some old AV stock, my query was dealt with extremely promptly and of course the mount was available.”

Chris Stott | Upton-by-Chester High School | August 2018


'Quality products at a reasonable price'

“Exemplary, Excellent customer service both by phone and email. Both were always answered promptly. The member of staff ensured we were buying fit for purpose products. We are a charity and they really understood the need to buy quality products at a reasonable price. I always spoke to the same person. The delivery and invoice were both efficient. I’m thrilled with the quality and ease of use of the products purchased.”

Anne Aves | John Aves Educational Project | August 2018

"Fast and Fab Service!"

Nilesh Surti | Redmoor Academy | August 2018


'We recommend you for speed, price and efficiency'

Martin Reifer | Reifer Group of Companies | August 2018

"I will be using them again"

“Roche AV were very informed and helped me through my purchase decision, offering advice and alternatives to which projector we would need for our business. I would highly recommend them as a supplier and I will be using them again in the future.”

Alex Cherry | Weston Park Farms | August 2018

"Thorough and very helpful"

“The screens and other items were delivered as expected.  Installation of screens was very good.  Installers were thorough and very helpful.  They made sure the screen brackets were securely fastened to the wall.  Wall plates were tested and the equipment works very well.  I have no reservations about using your services again.” 


Roger Holroyd | North Halifax Grammar School | August 2018

"Excellent service from quote to installation. Brilliant job!"

Chris Wordsworth | Manvers Lake | August 2018

"Excellent as always"

“Service from Roche AV was excellent as always.  Prompt and informative communications, it’s good to know there is always a “real person” to contact and speak to direct if needed.  Would highly recommend you to any colleagues looking for similar products”.

Malcolm Galloway | Holmfirth High School | August 2018


"Good service, prompt email replies and goods delivered when promised."

Scott Graves | High School of Dundee | August 2018

'I received first class customer service…'

“I received first class customer service from Roche AV. As a company they also show a great commitment to supporting local communities & charities.”

Paul Neimantas | Gambian Schools Trust | July 2018

'Absolutely love it!'

“Thank you Roche AV for delivering our new SMART interactive board. I absolutely love it and can’t wait to use it. I really think that it will enrich the children’s learning and bring the classroom into the 21st century!”

Jack Sharpe | Beedon C of E School | July 2018

'Wonderful Service'

“Many thanks for wonderful service. I have been fully supported by Roche throughout this initial order. I am glad that I followed the advice of the IT team at Pool Academy and dealt with your company.”

Peter Brady | Mount Bay Sailing Club | June 2018

'Reliable and quick.'

“Good quick service when we purchased some software. Pleased with the level of service we received. Thank you.”

Ophelia Cohen | University of Leeds | June 2018

'We would definitely recommend Roche AV'

“The work from Roche throughout the project was very impressive. Their project manager was hands on from the beginning and provided us with the perfect solution in the SMART interactive displays. The turn-around of just 18 days to complete the install before the start of term, is testament to their team of engineers who worked around the clock to get the job done.  Across all sites, the feedback from teachers and students has been fantastic. We would definitely recommend Roche AV, and the SMART touchscreens for anyone looking for a professional teaching solution.”

Richard Shaw | White Rose Academies Trust | May 2018

Click here for a full PDF case study

'Very Impressed'

“I’d like to just say thank you so very much, I’m very impressed and I know where to come in future. It was a pleasure chatting yesterday getting advice and the service that you provided, I would highly recommend you to others.”


Rachel Clover | St Edmundsbury Cathedral | May 2018

''Would Highly Recommenced Using Roche'

“Roche were on hand to help and offer support, guidance and bringing different devices out to the school for us to use.

We would highly recommend using Roche and using the Sahara M-Touch screens.”

Sarah Chapman | Federation of Abbey Schools | May 2018


Click here for full PDF case study

'Excellent service and arrived quickly'

Matthew Redmond | Wyvern Academy | May 2018

'A Pleasure to do business with'

“Roche AV are a pleasure to do business with. Quotation requests are responded to promptly and orders fulfilled as quickly as possible. You have the name of the person you are dealing with so communication is personal and clear.”

Jon Willis | Solent University | May 2018

'Roche are second to none'

“Here at the University of Sunderland we had a need to create 7 additional seminar rooms.  Our intention was to create a system that was very simplistic from a user perspective but didn’t compromise on the technology.  The end result is an intuitive cost effective system which requires very low maintenance and delivers an excellent end result.  The engagement and installation from Roche is second to none.”

Phil Beardmore | University of Sunderland | March 2018

'Very helpful Staff'

“Very helpful staff who assisted to make sure I was ordering the right item for my needs. They also made sure I got it at the best possible price.  I will definitely use this company again.”

Kat Clayton | The Ferrers School | May 2018

'Great Service'

“Great Service from Roche AV – pricing is always competitive and delivery quick.”

Leigh Kirk-Harris | Royal Welsh  College of Music & Drama | May 2018

'Very Good'

“The staff were very approachable and always there to help. 
The delivery process was very quick and overall the service was very good.”

Samantha Hearne | Ceredigion County Council | May 2018

'Amazing Service'

“The service was amazing, the delivery was very quick and the price was also the best, will be using you again in the future!”

Darryl Horn | NHS Hertfordshire | May 2018


'Go the extra mile'

“Very helpful company. Efficient and prompt delivery. A company that goes ‘the extra mile’. Would definitely use again.”

Robert Dawes | Oxford Road Baptist Church | April 2018

'First Class'

“Your service was excellent, no question was a bother for you to reply. Your advice for the best value for money was appreciated very much. Glad to say that your first class attention to customers has not changed – since it was about 14 years that we placed our last order with you – the reason for this was quality of equipment!”

Ron Williams | Capel Salem Chapel, Wales | April 2018

“5 Star”

“Excellent 5 Star service! The communication has been very good, which is most important. The helpful staff accommodated my various requests and delivery was quick.”

Andrei Branea | Bath Spa University | April 2018

"Great service and helpful advice. Hope to use again for all our AV needs"

Russ Le Puill  | St Peter’s C of E Aided School | March 2018

"Fantastic Job"

“Thank you for sorting this for me on short notice! Your engineers came to do the installation yesterday. They did a fantastic job, were very professional, and completed the work in good time. We’ll definitely consider using Roche again based on our recent experiences with your company.”

Laurence Furno | Loughborough College | March 2018

"Product, price and service all very good!"

John Mann | Scottish Borders Council | March 2018

"Excellent & Prompt Service"

“I just wanted to say thank you for an excellent and prompt service.  I will recommend you to others in the future.”

Sarah Vockins | Brimpton Primary School | Feb  2018

"A Pleasure To Work With"

“Your engineers were extremely professional and a pleasure to work with –  I’d have no hesitation to have them carry out further work in the future. There was a slight problem with the connections but your engineers were keen to find a solution and advised on how to overcome this. I just wanted to thank them for a job well done.”

Nigel King | Chase Lane Primary School | Feb 2018

"Would Recommend"

“Found these guys on google while searching for a projector. Couldn’t be happier, ordered around 2pm, the projector came the next morning. High quality product, high high quality service.”

Vish Premachandran | Pop Telecom | Feb 2018

"Positive experience"

“We approached Roche for a quote on a projector we were looking to buy. The Customer service was very pleasing and they offered to reserve a unit for us,  as well as offering the most favorable pricing. We wouldn’t hesitate to approach them for further AV”

Dave Smith | Burstow Primary School | Feb 2018

"Highly recommended!"

“It has been the best ever experience when buying. I wanted to get the projector on a very tight deadline.
Roche AV took care that the projector arrived on time.
I was updated a few times a day about the progress of the delivery. It is so rare these days.”

Majiec Nowakowski  | Codecamps | Feb 2018


“The customer service and after sales care is top-notch and communication was thorough throughout. I would highly recommend using them whether it be for small consumer level products to add to a current AV system or for specifying and building a complete professional AV system. We hope to continue working with them for a long time due to their “personal touch” philosophy.”

Robert Prendergast | Liverpool School of Tropical Medicine | Feb 2018

"Courteous & Professional"

“Just a quick email to say thanks for the prompt installation. Your installation engineers were extremely courteous and professional. I would have no hesitation in recommending Roche AV to any of my colleagues.”

Dave Hughes | Lower Kersal Primary School | Jan 2018

"Extremely helpful"

“Roche were extremely helpful with all our questions. Our order was processed and with us in 24 hours. We’re very happy with the product they recommended, suits our needs perfectly.”

Marysa Dowling | Photographer | London | Jan 2018

"Great Job"

“I would like to say your engineers who visited to install 6 touchscreens were very helpful and did a great job. They made sure everything was working properly and showed the user how to operate the system. Once finished they cleaned up after themselves and left the room as they found it. When we ran into difficulties they worked with the school to find a solution and completed all installations”.

Khay Islam | Brunswick Park Primary School | Jan 2018

"Always a Pleasure"

“Great company to deal with, made up of friendly people always willing to go the extra mile. Always a pleasure doing business!”

Andrew McRobbie | University of Falmouth | Jan 2018

"Well Impressed"

“The engineers did an excellent job, everyone was well impressed with both them and the new Projector. The screen is brighter and the little ones can reach most of the board with their grubby fingers now”

Andy Smith | St Margaret’s CE Primary School | Jan 2018

"Kind & Helpful"

“I contacted this company for advice about smart boards. My 13 year old autistic son, was desperate to have one of his own but at over £1000+ this was unrealistic! 
Roche AV were brilliant, they said that they would be happy to donate one of their older models for free!
So kind and helpful…what a fantastic company. 
Thank you…he loves it!”

Rachel Bradley | Huddersfield | Jan 2018